Effective Date: 1 January 2025
Ascylla LLC ("Ascylla", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Fill out a contact form or request a consultation
- Subscribe to our newsletter
- Create an account or sign up for our services
- Communicate with us via email or other channels
This may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and approximate geographic location
- Browser type, operating system, and device information
- Pages visited, time spent on pages, and navigation paths
- Referring website or source
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send newsletters and marketing communications (with your consent)
- Improve our website, products, and services
- Analyse usage trends and website performance
- Comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you
- Legal requirements: When required by law, regulation, or legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 24 months. Newsletter subscriptions remain active until you unsubscribe.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Object to or restrict the processing of your data
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at sales@ascylla.com.
7. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience. We use:
- Essential cookies: Required for the website to function properly (e.g., dark mode preference)
- Analytics cookies: Help us understand how visitors interact with our website
You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: sales@ascylla.com
- Company: Ascylla LLC, United States